SHIPPING/RETURNS

SHIPPING

We ship all our products domestically using Parcelforce 48 Hour Tracked.

Our team have a quick turnaround for orders and we aim to have your package shipped within 3-5 working days.

 

UK SHIPPING - £15 per box

 

RETURNS

MVC Online LTD sells strictly B2B (Business to Business) transactions.  This differs from UK consumer law covering B2C (Business to Consumer).

We are happy for the customer to return the order for exchange, store credit or refund excluding postage. We are not obliged to cover postage costs.  This includes both the original postage paid, and the returned postage costs.  All returns must be sent via a trackable service.

For a return to be valid, the items purchased must be received by ourselves in the same condition it was sent out. We log every item sent prior to postage, as such any tampering, removing of items, or replacement of items will be refused a return.  Following this an invoice will be sent to have the goods sent back to your address.

Should you wish to exchange your item for something else featured in our online store, or receive store credit to the value of your original purchase, excluding shipping costs please send us an e-mail at: wholesale@mintvintage.co.uk